Required skills

Look for evidence that confirms skills in

planning and implementing team maintenance activities

applying all relevant OHS procedures

observing human factors in team maintenance activities

providing guidance to team members

human resource management at team level

Required knowledge

Look for evidence that confirms knowledge of

applicable stateterritory and Commonwealth OHS regulations and enterprise OHS instructions

the correct use of applicable items of PPE

the requirement for Confined Space Entry Permits and related training

applicable MSDS

ATA Specification for Maintenance Human Factors Guidelines and the following human factor elements

general factors including

weaknesses in task design and support

motivation and attitudes task demands and limitations in performance

cooperative work communication and leadership

allocation of resources workload work conditions double standards

aspects relating to the task including

physical and mental work

features of the task which limit efficiency or safety performance including constraints such as signingoff and shift changeover time pressures information sources troubleshooting methods tools and equipment

task performance levels skillbased rulebased and knowledgebased and the limitations encountered in each category

complex and interrelated aircraft systems

limitations of individual performance including

the sources and effects of fatigue detection and countermeasures

vision and lighting

hearing and noise

memory short and long term

claustrophobia and acrophobia

the influence of external factors including

maintainability of aircraft

guidance availability

social environment

physical environment including the effects of extremes of heat and cold and countermeasures eg limited periods of exposure noise and fumes motion and vibration

the causes of variability in human performance including

effects of arousal

limitations of perception

limitations of memory and management of these

limitations of decisionmaking

limitations of motorfunctioning

information processing

factors that degrade performance including

risk motivation

individual differences eg depth of training and experience

health

alcohol and drugs

errors in maintenance tasks including

omissions incorrect installation and wrong parts

assumptions

error management by minimisation capture and tolerance

human factors within groups including

the distinction between groups and teams coordination and synergy

types of groups horizontal same level of personnel and vertical different functions composition

group characteristics reducing overall task time coordination

team characteristics performance exceeds sum of individual performances

factors which lead to effective working in groups and teams interaction participation open communication clear expectations shared leadership and selfassessment

team building

communication the process and feedback

organisational aspects including

functions and dysfunctionality

double standards professionalism procedures and time pressure

organisational culture professional culture and workgroup culture and peer pressure

violation of regulations procedures and processes including

organisational failure latent failure errorprovoking conditions and unsafe acts

organisational learning

maintenance error management program

the MEA Aeroskills Training Package including relevant competency units and training pathways

the MEA11 Aeroskills Training Package, including relevant competency units and training pathways

the Log of Industrial Experience and Achievement including

purpose of the Log

its structure and content

responsibility for making entries therein

responsibility for the certification of entries

the role of CASR Part MTOs in the training and competency assessment process and of the role of supervisors in assisting workplace competency assessors

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

A person who demonstrates competency in this unit must be able to supervise maintenance activities provide guidanceonjob training and manage human resources at team level while complying with all relevant legislative and regulatory requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that maintenance requirements are fully identified and that all applicable aspects of supervision supervisor level human resource management and involvement in workplace training and competency assessment are identified and applied

Evidence is required of underlying knowledge and skills in the supervision of maintenance activities and in the associated compliance with airworthiness regulatory requirements The ability must be demonstrated to apply supervisor level human resource management processes during supervision activities deliver workplace training and to record experience and evidence for competency assessment associated with completion of the Log of Industrial Experience and Achievement

A person cannot be assessed as competent until it can be demonstrated to the satisfaction of the workplace assessor that the relevant elements of the unit of competency are being achieved under supervision without intervention on a maintenance supervision task that includes Groups to in the Range Statement This shall be established via simulated activities at the CASR Part MTO and performance during supervised workplace activities

Context of and specific resources for assessment

Competency should be assessed under supervision without intervention in the work environment andor by use of approved simulated activities in a CASR Part MTO covering the full range of maintenance supervision supervisor level human resource management and assistance with workplace training and competency assessment as provided for in the Range Statement

Method of assessment

This unit must be linked in its assessment and application to those that apply to the exercise of Aircraft Maintenance Engineer Licence Aircraft Maintenance Specialist Certificate or Aircraft Maintenance Technician privileges in the actual maintenance of aircraft

Guidance information for assessment

Note

Maintenance data or schedules

Required resources

Guidance in maintenance activities

Human factors affecting job performance

The possibility of maintenance errors may be minimised

Employment relations at supervisor level

On-job training

Prescribed instructions, policy, procedures and/or regulatory requirements